Work With Us

Excerpt from the diary of a Regional Organiser

MONDAY

Received a new student application from the HOST office. Marisa from Bolivia – sounds like an interesting guest for one of my hosts. Wrote to Marisa telling her she’s been allocated to my region, and asking her to confirm that all the dates she gave HOST are still free for a visit.

TUESDAY

Marisa turns out to be a nice responsive student. She has replied with an appreciative message, and she has asked to change one of her dates. No time to do more RO work today.

WEDNESDAY - FRIDAY

Went through my list of hosts and identified 2 or 3 who haven’t hosted recently, who might like to welcome Marisa for a weekend. Started contacting them. Had to eliminate the first one, though, because they replied they  have just acquired a cat, and Marisa has requested no cats.  I amended the host’s details on the database, to record the fact that they now have a cat.

The second host replied that she has broken her hip – had to mark her down as unavailable for the next 6 months.

The third one, Bertha,  I called, as she rarely replies to emails. She was interested in meeting Marisa and said she would get back to me when she had checked the diary with her husband.

SUNDAY

Not heard back from Bertha yet.  Called again, and she offered to take Marisa on a date not on her list! Wrote to Marisa, asking if she could manage this date.

MONDAY

Marisa replied that she can do it. Hurray! All I have to do now is set this up on the database, and then Marisa and Bertha will receive each other’s contact details and be able to start planning for the weekend.  Must remember to advise Marisa to try calling Bertha if she gets no reply to email.

A visit I had previously arranged for Tian and Yi should have taken place at the weekend, so I signed it off on the database and look forward to reading the feedback from the students and their host.

WEDNESDAY

Email from the host due to meet student Jess on Friday this week. Jess has still not told the host the time of her train. Groan! Emailed and texted Jess asking her to contact her host immediately.

Tian and Yi have sent their feedback. Seems they had a great time. I dropped a line to their hosts to thank them, and copied Tian’s heart-warming comments into the message for the hosts to see. This is what makes my volunteering worthwhile!

 

 




CURRENT JOB VACANCIES

HOST UK was registered as a Company Limited by Guarantee and a Charity in 1987 with the support of The Foreign Office, The British Council and The Victoria League. Since then HOST UK has been funded to varying degrees by The Foreign Office, HE and FE Institutions and other donors. Approximately half of our income is earned through institutions such as Universities, subscribing to our programme and paying some or all of the fee to send their international students on a HOST visit.

 We have a small team of staff at our office in Hatfield and around 30 volunteer Regional Organisers nationwide who each manage between 30 and 80 volunteer host homes.

 

LEAVE TO WORK IN THE UK: You should ensure that if you require a work permit to take a job in the UK that you have it, before you apply for the job advertised here. We would not consider any application if the applicant does not have permission to take employment in the UK on the date of the application. Such applicants must also have valid leave to remain (and take employment) in the UK and permission to work.

 

Programme & Volunteer Officer

HOST UK is seeking to recruit a Programme & Volunteer Officer to manage the student-host programme. This is a highly varied role and you will use your project management skills and innovative, team- player approach to ensure we continue to reach our set targets and continue to evolve.

This post requires an organised and committed individual, with experience of managing and delivering projects and working within measured targets. You must have experience with working with volunteers and/or within the UK education sector.

You will be able to multi task, prioritise and plan your work. Excellent IT skills are required along with good project and time management skills. Excellent organisational and communication skills are also required for this role.

[This post is a one year contracted post in the first instance.]

Salary:  £22,000 pro rata per annum

Hours: 25 - 35 hours per week

Closing date: 27th  May 2019

Based: Hatfield, Hertfordshire

 

To apply

Please send your CV and covering letter to susie@hostuk.org by 27 May 2019.

Please include a supporting statement demonstrating how you meet the requirements in the person specification section of the job description (see below), giving relevant examples where possible.

Interviews date: TBC

Kindly note that only shortlisted applicants will be contacted. Those previously applied for this post need not reapply.

A short presentation in PowerPoint will be part of the interview together with a short interview.

Job Description

Person Specification

 

Volunteer hosts

Voluntary regional organisers

Our volunteer Regional Organisers (ROs) work mostly at home, using the HOST database, phone and email to contact students and the hosts in their region.

We aim to have one RO in every county. Each RO has a list of the volunteer hosts in their region and is responsible for maintaining good relations with their hosts (normally by phone) and encouraging them to offer invitations for students.

ROs try to spread the word about HOST in their region and play an important part in the recruitment of new hosts, by contacting those who enquire, explaining what is involved, and visiting them in their homes before registering them as hosts.

All the ‘match-making’ between hosts and students is done by the ROs. ROs are sent student applications and need to be in contact with students (normally by email) to ensure that the matching process goes smoothly.

ROs are NOT responsible for making travel arrangements for students.

Many ROs also have the opportunity to go into their local universities once or twice a year, to help inform students about HOST.

ROs have a one-day training, and constant support from the HOST office and other ROs.

We are currently looking for ROs in these regions:

 

Cumbria

Devon

South, Mid and West Wales

East Midlands and Warwickshire

Kent

North East England

Oxfordshire

Staffordshire and Derbyshire

 

 

Office Volunteers

The HOST office offers a friendly and varied introduction to office work. We currently have one vacancy for a volunteer post in the office. Please see below for details.

This is what some recent interns have said about working with us:

Working at HOST was a great opportunity to learn new skills and gain office experience. As a small charity it provides an ideal environment to learn and develop. Everyone at HOST was friendly and patient and helped me with any new tasks. Internship has also given me a more in-depth understanding of how charities work. It provided me with valuable skills and confidence. Internship at HOST was a rewarding experience.

- Margaret

My time at HOST was a great way to gain admin and customer service experience and get an insight into the running of a small charity. The work was interesting and varied, and I felt like a valued member of the team’

- Rachel

 

Current vacancies

 

 

 Office Volunteer

 

HOST is a charity which promotes international friendship and cultural exchange by arranging for adult international students, who are currently studying in the UK, to spend a day or weekend in British homes of volunteer hosts.

 

HOST is looking for an office volunteer to work in our Hatfield office. We would like to give suitable candidates the opportunity to gain valuable experience in administration whilst helping our charity thrive.

 

Title: Office Volunteer

Location: Hatfield, Hertfordshire

 

Role Description

 

Working in the HOST office, you will:

  • Be  available for 3-5 days a week (Monday to Friday) for 3-6 months from 10.00  am – 4.30 pm (with a half-hour lunch break).
  • Have your expenses and lunch allowance paid
  • Support the CE and staff members with all administrative tasks such as replying to queries, updating information on the database, occasional research – you will become familiar with Outlook and the HOST database.
  • Take  your turn on the reception desk, answering the telephone and taking messages.
  • Deal  directly by phone, email and occasionally in person, with international      students, volunteer Regional Organisers and volunteer hosts, university officers, the general public and any other enquirers – you will learn to deal diplomatically with a wide variety of people, to communicate with people whose first language is not English, to receive and give information efficiently, and to keep records of conversations.
  • Be  given your own projects to work on – you will learn how to manage and organise your workload, and to set and work to deadlines.
  • As required, perform office tasks to support the work of the Regional Organisers – including printing, photocopying, making up information packs, giving IT support.
  • Assist with any other ad hoc exercises.
  • Contribute pro-actively to all aspects of HOST’s work.
  • Assist with some basic marketing support, including research and mail-outs

Required Skills:

  • A strong grasp of written and spoken English is essential.
  • Basic to good knowledge of Microsoft Office, in particular Excel and Word.

Desirable Skills:

  • Time management
  • Ability to communicate effectively with a wide range of people of different backgrounds
  • Comfortable working both alone and as part of a small team

Recruitment Method:

CV and interviews. Deadline to apply: midday, 1st July 2019. Candidates will ideally start in early to mid July following a successful interview.

 

To apply, please send your CV and Covering Letter to Sarah Bano on admin@hostuk.org.

 

Volunteer Trustees

We currently have no vacancies.

Contact us

HOST UK, Sylvia Adams House, 24 The Common, Hatfield, Hertfordshire, AL10 0NB

 

Tel: 0207 739 6292

 

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