Work With Us

indiangod.jpgExcerpt from the diary of a Regional Organiser

MONDAY

Received a new student application from the HOST office. Marisa from Bolivia – sounds like an interesting guest for one of my hosts. Wrote to Marisa telling her she’s been allocated to my region, and asking her to confirm that all the dates she gave HOST are still free for a visit.

TUESDAY

Marisa turns out to be a nice responsive student. She has replied with an appreciative message, and she has asked to change one of her dates. No time to do more RO work today.

WEDNESDAY - FRIDAY

Went through my list of hosts and identified 2 or 3 who haven’t hosted recently, who might like to welcome Marisa for a weekend. Started contacting them. Had to eliminate the first one, though, because they replied they  have just acquired a cat, and Marisa has requested no cats.  I amended the host’s details on the database, to record the fact that they now have a cat.

The second host replied that she has broken her hip – had to mark her down as unavailable for the next 6 months.

The third one, Bertha,  I called, as she rarely replies to emails. She was interested in meeting Marisa and said she would get back to me when she had checked the diary with her husband.

SUNDAY

Not heard back from Bertha yet.  Called again, and she offered to take Marisa on a date not on her list! Wrote to Marisa, asking if she could manage this date.

MONDAY

Marisa replied that she can do it. Hurray! All I have to do now is set this up on the database, and then Marisa and Bertha will receive each other’s contact details and be able to start planning for the weekend.  Must remember to advise Marisa to try calling Bertha if she gets no reply to email.

A visit I had previously arranged for Tian and Yi should have taken place at the weekend, so I signed it off on the database and look forward to reading the feedback from the students and their host.

WEDNESDAY

Email from the host due to meet student Jess on Friday this week. Jess has still not told the host the time of her train. Groan! Emailed and texted Jess asking her to contact her host immediately.

Tian and Yi have sent their feedback. Seems they had a great time. I dropped a line to their hosts to thank them, and copied Tian’s heart-warming comments into the message for the hosts to see. This is what makes my volunteering worthwhile!

 

 




Volunteer hosts

Voluntary regional organisers

Our volunteer Regional Organisers (ROs) work mostly at home, using the HOST database, phone and email to contact students and the hosts in their region.

We aim to have one RO in every county. Each RO has a list of the volunteer hosts in their region and is responsible for maintaining good relations with their hosts (normally by phone) and encouraging them to offer invitations for students.

ROs try to spread the word about HOST in their region and play an important part in the recruitment of new hosts, by contacting those who enquire, explaining what is involved, and visiting them in their homes before registering them as hosts.

All the ‘match-making’ between hosts and students is done by the ROs. ROs are sent student applications and need to be in contact with students (normally by email) to ensure that the matching process goes smoothly.

ROs are NOT responsible for making travel arrangements for students.

Many ROs also have the opportunity to go into their local universities once or twice a year, to help inform students about HOST.

ROs have a one-day training, and constant support from the HOST office and other ROs.

We are currently looking for ROs in these regions:

 

Devon

Dorset

Kent

North East England

Staffordshire and Derbyshire

Surrey and SE London

 

Office Volunteers

The HOST office offers a friendly and varied introduction to office work. We currently have one vacancy for a volunteer post in the office. Please see below for details.

This is what some recent interns have said about working with us:

Working at HOST was a great opportunity to learn new skills and gain office experience. As a small charity it provides an ideal environment to learn and develop. Everyone at HOST was friendly and patient and helped me with any new tasks. Internship has also given me a more in-depth understanding of how charities work. It provided me with valuable skills and confidence. Internship at HOST was a rewarding experience.

- Margaret

My time at HOST was a great way to gain admin and customer service experience and get an insight into the running of a small charity. The work was interesting and varied, and I felt like a valued member of the team’

- Rachel


Current vacancies

HOST is looking for a Volunteer Administration Intern to work in our Hatfield office from mid to late September. We would like to give suitable candidates the opportunity to gain valuable experience in administration whilst helping our charity thrive.

 

Title: Volunteer Administration Intern

Location: Hatfield, Hertfordshire

 

Role Description

Working in the HOST office, you will:

  • Be available for 3-5 days a week (Monday to Friday) for 3-6 months from 10.00 am – 4.30 pm (with a half-hour lunch break).
  • Have your expenses and lunch allowance paid
  • Support the CE and staff members with all administrative tasks such as replying to queries, updating information on the database, occasional research – you will become familiar with Outlook and the HOST database.
  • Take your turn on the reception desk, answering the telephone and taking messages.
  • Deal directly by phone, email and occasionally in person, with international students, volunteer Regional Organisers and volunteer hosts, university officers, the general public and any other enquirers – you will learn to deal diplomatically with a wide variety of people, to communicate with people whose first language is not English, to receive and give information efficiently, and to keep records of conversations.
  • Be given your own projects to work on – you will learn how to manage and organise your workload, and to set and work to deadlines.
  • As required, perform office tasks to support the work of the Regional Organisers – including printing, photocopying, making up information packs, giving IT support.
  • Assist with any other ad hoc exercises.
  • Contribute pro-actively to all aspects of HOST’s work.
  • Assist with some basic marketing support, including research and mail-outs

 

Required Skills:

  • A strong grasp of written and spoken English is essential.
  • Basic to good knowledge of Microsoft Office, in particular Excel and Word.

 

Desirable Skills:

  • Time management
  • Ability to communicate effectively with a wide range of people of different backgrounds
  • Comfortable working both alone and as part of a small team

 

Recruitment Method:

CV and interviews. Deadline to apply: midday 10th September ,2017. Candidate will ideally start in mid to late September following a successful interview.

 

To apply, please send your CV and Covering Letter to Sarah Bano on ga@hostuk.org.

Volunteer Trustees

HOST’s Board of Governors consists of 6 dedicated volunteers who work very hard to keep the show on the road.  

We are not actively seeking new Trustees at the moment, but we are always happy to hear from people who are interested in offering this particular kind of help.

Contact us

HOST UK, Sylvia Adams House, 24 The Common, Hatfield, Hertfordshire, AL10 0NB

 

Tel: 0207 739 6292

 

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